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Frequently Asked Questions

Although Community Creative is always on hand to answer your queries directly, you may find the answers you seek in our FAQ, however if you have a question that's not answered here feel free to give us a call.

How does your Community Creative web site help your organisation to promote and advocate?

Through our newsletter system and social networking tools, Community Creative helps you to build and grow your community local, nationally and internationally. In addition as your online partner, Community Creative is here to provide assistance and support in the use of internet based communication tools such as Facebook and Twitter.

Can I add, edit and delete content on my site?

Community Creative’s powerful yet simple-to-use Content Management System (CMS) gives you full control over your website; you are able to add, edit and delete content, photos, videos, audio and much more! With our CMS, you don't need any technical or anything other than basic computer skills to update your web site.

What if I already have a website?

No problem, you keep your current web site address and we simply transfer it to be hosted on Community Creative's servers. We can simply transfer all of your existing web site content or take the opportunity to update and renew your content ready to "go live" with your new web site complete with new features and updated and or revised content.

How flexible are the designs?

Community Creative can build a unique, bespoke design if you desire however our model is designed around providing our Community Service, Not for Profit or Non Government clients with a quality web site at the most affordable of pricing. To take advantage of this highly affordable option, you can choose from one of a range of our professionally designed templates which can be tailored with your logo, your content, your images and your colour scheme. The result is a template based but very different looking web site.  

I don't know much about Social Networking will you teach me?

The Community Creative website service include access to our large library of ever growing educational content. Inside you will find articles and videos teaching you what Social Networking is and how to effectively harness it for social benifit.

How many email accounts do I get?

There is no limit on the number of email addresses Community Creative can host.

What if I want a completely custom design? 

The standard Community Creative service package is a fully featured, attractive and easy to use website product, but if your organisation wishes to stand out more we offer a bespoke web site design service. Contact Community Creative to find out more.

Can I see who is visiting my website? 

Your Community Creative website includes a website statistics package that will show you how many visitors are coming to your website and where they are coming from. If you are already using a statistics package like Google Analytics you can still use it with your Community Creative website.

What happens at the end of the 12 or 24 month agreement?

We hope that you will be very happy with your Community Creative web site service and we would like to build a long-term relationship with all of our clients. If however you decide not to renew, we will transfer your domain to whomever you specify, thank you for the opportunity to be of service and wish you well.

How long does it to setup my website?

The Community Creative standard service can be operational in as little as a few days. The biggest holdup in the process is usually the supply of relevant content material from our clients

What guarantee does Community Creative offer?

We stand firmly behind our product and as a result very comfortably offer a no questions asked, money back guarantee within the first 90 days.

What if I change my mind?

If within the first 90 days of your site going live, you change your mind or feel that we've somehow over-promised our service, tell us and we will return the monthly Subscription Fees you've paid us and we will transfer your domain to whomever you specify, thank you for the opportunity and wish you well.